If you’re visiting our page, I’m sorry! We understand you’re likely having a very bad day (or night). If you are standing in 2” of water in your bathroom, or fanning the smoke detector after microwaving the kitchen cabinets, it’s time to call for back up. We are here to help.
We like swimming at Barton Springs and tex-mex too! (Oh, and of course, we have a dog). We are your local solution for damage mitigation. You will have the same point of contact throughout our interaction. No call centers, franchises or Big Box chains-of-command here. We just offer old-fashioned customer service from fellow Austinites, who understand that you are probably having a very bad day.
Austin Fire and Flood response immediately when you need help with a damage event to your structure. A fast response is imperative in reducing time and cost in returning your home or business to normal. If you call our number, you can speak with an actual person who works in this business, not an answering service. We will be on our way within 30 minutes ready to give you a 100% free inspection, and start immediately.
In addition to carrying a million-dollar general liability policy and a fidelity bond, Austin Fire and Flood technicians have extensive training and IICRC certifications to get your property back to pre-loss condition. We abide by the newest technology and industry standards available, as well as OSHA guidelines. Our technicians are highly trained. Our IICRC Certifications include: